Q: When did you join NAPS and how long have you been a member?
I first became affiliated with NAPS back in 2013, when I was a part of the Georgia chapter, way back when we used to operate in chapters. We have certainly transformed and evolved as the recruiting landscape has over time.

Q: What is your involvement with NAPS today?
I am not only an active member, but I am also on the board of directors. I am heavily involved in workshops and in the annual conference as well. I am hoping to get on a committee focused on certification, as there are several different tracks. I am currently CPC certified. The Certified Personnel Consultants (CPC) certification is the first and oldest certification designated for the recruiting industry. It offers you a terrific education on employment law. It helps individuals establish a very high level of ethics in the industry, which is extremely important.

In order to maintain that high standard of performance for our clients, it’s important that our clients and the recruiting community as a whole know about this certification program. It also requires a certain amount of hours of continuing education each year. It ensures that you are committed to the industry and to your clients - committed to taking care of the candidates you’re working with and providing the best candidate experience.

Q: What have been the biggest benefits you’ve realized come from being a NAPS member?
Professional education and the certification program. Ongoing and continuing educational development is extremely important to me. I’m a lifelong learner and I’m not the kind of person that does anything halfway, so I want to ensure that everything I’m doing is serving my constituents to the best of my ability.

Also... conferences! The education that we receive at the conference is the best in the industry. Period. On top of that, it’s a tremendous opportunity to get to know and partner with some of the top leaders in the industry. It’s small enough in that it’s not an overwhelming presence (compared to others in the industry), but it gives you a very intimate opportunity to get to know people who are just like you with similar goals, business models and understanding what works and how to overcome challenges.

Q: What would you say to someone considering joining NAPS?
I think the first thing I would say is that it is the leading organization in the recruiting industry that will provide you with best-in-class professional education. Also, becoming certified is key to setting yourself apart from those who are not as serious or dedicated to preserving integrity in the industry.

Q: What upcoming plans, initiatives or events are you most excited about in 2020?
What I am very excited about is an upcoming webinar that is hosted by one of our legal partners - “Calls, Texts and Ringless Voicemails—shielding yourself from TCPA Claims.” This topic could be very important and pertinent in regard to cold-calling, which is revolutionizing the way recruiting firms operate. Auto-dials or robocalls. One person had to pay $975,000 because they did not go about it the right way, so the proper education is so paramount and vital to not only business growth, but survival. Since I’m a NAPS member, I don’t have to pay a lawyer to learn all of this pertinent information. Being a member gives you access to the legal minds that are specialized in the employment industry. NAPS gives me everything I need to know when I need to know it. I could not recommend NAPS highly enough!