Owner Workshop with Mike Lejeune - National Association of Personnel Services

Owner Workshop with Mike Lejeune

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NAPS Leadership Workshop: Hiring, Leading & Developing High-Performing Teams
Mastering Leadership in a High-Pressure, High-Performance Industry
with Mike Lejeune

Pre-registration required for this workshop. We will send out a registration link for this workshop for those registered for the conference the week of May 19th.

Running a recruiting firm isn’t for the faint of heart. You’re constantly balancing hiring top performers, driving productivity, and managing strong personalities—all while growing revenue and keeping your team engaged.

You hire driven, competitive, and self-motivated professionals, but leading them effectively is another challenge altogether. How do you coach people who are naturally independent? How do you balance accountability with autonomy? How do you push performance without burning out your team?

At the same time, high turnover, underperformance, and shifting workforce expectations have made hiring and leadership more difficult than ever. The difference between firms that struggle and those that thrive? Hiring and leadership strategy.

This high-energy, hands-on workshop is designed to help you:

Hire and develop high-performing recruiters and sales professionals who are self-motivated, resilient, and driven to succeed.
Break free from traditional hiring mistakes and use a structured process to evaluate, select, and retain the right talent.
Lead high-drive, high-energy professionals without micromanaging—motivate and hold them accountable while letting them own their success.
Increase productivity without adding pressure that leads to burnout. Build a culture where recruiters push themselves—because they want to.
Keep your top performers engaged and invested by creating a work environment that fosters loyalty and long-term growth.
Lead through market shifts and economic uncertainty without losing momentum, focus, or engagement.

Who Should Attend?

Owners, managers, and directors responsible for hiring and leading recruiting and sales teams.
Leaders struggling with turnover, underperformance, or disengagement.
Anyone responsible for growing and developing talent within a recruiting firm.
Future leaders eager to step up and take their firms to the next level.

This is not a passive lecture. This is a high-impact, results-driven session designed to help you implement real changes in how you hire, lead, and grow your firm.

You’ll leave with:

A clear, actionable plan to refine your hiring and leadership approach.
Real-world strategies you can implement immediately.
A leadership game plan to transform your recruiting team into a high-performance powerhouse.

If you’re looking to increase productivity, reduce turnover, and build a stronger, more engaged team, this workshop is built for you.

Module 1: Hiring Right – Build a Team That Wins

Hiring the right people is the foundation of a successful recruiting firm—but most firms hire too fast and fire too slow. Are you using a tunnel approach that eliminates great talent too early, or a funnel approach that helps you identify the real game-changers? Top recruiters and sales professionals aren’t average—they’re self-driven, persuasive, and resilient. This session will redefine your hiring process and provide a repeatable system for attracting and selecting top-performing recruiters and salespeople.

Key Takeaways:

Learn the common traits and success patterns of top-producing recruiters and sales professionals.
Go beyond rehearsed answers to uncover what truly drives a candidate and how they’ve demonstrated resilience, persistence, and adaptability.
Use an interview scorecard to remove gut-feel decision-making and make data-driven hiring choices.
Recognize and avoid hiring pitfalls that lead to costly turnover.
Build a structured process that consistently produces high-impact hires.

Instead of relying on standard interview questions, learn how to decode real experiences, dig deeper into past behaviors, and measure real-world impact.

This approach moves beyond traditional interviewing methods—focusing on identifying patterns of success and predicting future performance with confidence.

Module 2: Leadership in a Fluctuating Market – How to Stay Strong in Uncertain Times

Recruiting firms thrive on momentum, but economic shifts, evolving client needs, and changing workforce expectations can quickly throw a team off balance. Strong leaders know how to adapt, bring clarity in uncertainty, and keep their teams engaged and performing—even when the market is unpredictable.

Key Takeaways:

Gain a leadership mindset that allows you to make confident decisions under pressure.
Keep your team focused, motivated, and productive, even during uncertain times.
Build a culture of accountability that drives results without micromanaging.
Develop resilience within your team, so they embrace change rather than fear it.
Identify strategies for maintaining business growth, no matter what challenges arise.

Recruiting firms that embrace change and develop strong leadership don’t just survive market shifts—they dominate them. This session will equip you with the tools to keep your business on solid ground, engage your team, and lead with clarity and confidence.

Module 3: Developing People Beyond Training – Elevate, Motivate & Retain Your Best

Most firms train employees to do their jobs—but that’s not enough to build a high-performance culture. If you want loyal, engaged, and top-producing team members, you must invest in their growth, purpose, and long-term success. This session will help you move beyond training and create a culture of development, engagement, and career progression.

Key Takeaways:

Understand the difference between training and development—and why most firms get it wrong.
Learn how to lead one-on-one and team meetings that actually inspire action.
Uncover what truly drives your employees and how to connect their personal goals to their work.
Build clear career pathways that keep your best people engaged and invested in the long run.
Shift from being a directive manager to a high-impact coach who elevates performance.

Instead of just teaching people what to do, this session focuses on how to build an environment where employees grow, perform, and stay long-term. Through structured leadership conversations, personalized growth plans, and engagement strategies, you’ll learn how to turn average employees into high-impact professionals.

Why You Can’t Afford to Miss This Workshop

If you want to reduce turnover, hire smarter, lead stronger, and develop your people beyond just hitting numbers—this is for you. You’ll leave with:

A clear, actionable plan to refine your hiring and leadership approach
Real-world strategies that you can implement immediately
Tools and frameworks designed specifically for recruiting and search firm leaders

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